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TechDen / Pricing & service policies

Pricing & service policies

Here are my rates and the basics to know before we schedule a visit.

TechDen · Louisville

Pricing & service policies

Bench work$100 / hrDrop-off computer work
In-home service$175 minimumStandard-area travel + first hour
Additional on-site$30 / 15 minAfter the first hour
Remote help$75 / hrSoftware and setup problems
Custom & website projectsQuotedBuilt around the job

Parts and equipment: I bill these separately. Special-order or higher-cost items may need to be paid for before I order them.

Payment: I prefer Zelle and also accept cash and Cash App. Payment is due when the work is complete, unless we have arranged payment in advance for parts or project materials.

Appointments: I work by appointment. Weekday evenings are usually best; I have limited weekend availability.

Workmanship: Work I perform is covered by a 30-day workmanship warranty. It does not cover a new or unrelated problem, later changes, reinfection, ISP outages or failures in third-party services.

Want to check on a job before scheduling?

Call or text me with a quick description. I can help you figure out which service fits and how the pricing applies.

Call (502) 644-3359Text Nate